1. Introduction & Overview
House Pros Now (“we,” “our,” or “us”), operated by iDzyns LLC as part of the ALUZZION network of applications and services, provides an online directory and lead connection marketplace accessible via https://houseprosnow.com and associated mobile applications.
This Privacy Policy applies to all individuals who visit our website, utilize our mobile applications, submit homeowner quote inquiries, or list their business as a service contractor. By accessing or using our platform, you acknowledge that you have read and agreed to the practices described in this document.
2. Information We Collect
We collect information directly from you, automatically when you browse our website, and from verified contractors who create business profiles:
A. Information Provided by Homeowners & Visitors
- Contact Details: Your full name, email address, and telephone number when requesting project estimates or quotes.
- Project & Location Information: Physical service address, city, state, postal ZIP code, urgency timeline, and project descriptions.
- Preferred Communication Channels: Preferences regarding contact via phone call, SMS text message, or email.
- Project Imagery: Photos or documents you upload to describe project scope or damage (e.g., roof leaks, remodeling blueprints).
B. Information Provided by Service Contractors
- Business Identity: Legal business name, DBA, principal owner, business address, and primary telephone number.
- Credentials & Licensing: State licensing numbers (e.g., ROC license in Arizona), insurance documentation, bonding verification, and badges.
- Service Categories & Coverage: Specific trades offered, geographic service radii, pricing estimates, hours of operation, and portfolio pictures.
C. Automatically Collected Device & Usage Data
When accessing House Pros Now, our servers record technical log files including IP addresses, browser types, operating system details, referral source URLs, pages viewed, time spent on pages, and timestamps.
3. How We Use Your Information
We use the information we collect for legitimate business purposes, including:
- Facilitating Quote Requests: Transmitting your project requirements to qualified, verified local contractors in your immediate geographic area.
- Platform Operations: Maintaining contractor profiles, authenticating user accounts, and processing growth subscription memberships.
- Communications: Sending quote confirmations, status notifications, and customer support follow-ups.
- Security & Fraud Prevention: Monitoring against fraudulent lead submissions, abusive scraping, bot spam, and contractor credential misrepresentation.
- Product Improvement: Analyzing search patterns to expand trade categories and geographic coverage where homeowners need service most.
5. Our Zero Pay-Per-Lead Resale Guarantee
Unlike legacy lead aggregation websites that sell your phone number to dozens of unvetted telemarketers, House Pros Now never resells consumer information to third-party marketing farms.
Your details are only provided directly to verified local service professionals who serve your exact trade and location so they can contact you regarding your requested estimate.
7. Data Retention & Security
We employ industry-standard encryption protocols (TLS/SSL), firewalls, and token-based API authentication to safeguard your information against unauthorized access, disclosure, or alteration.
We retain lead records and contractor profile data for as long as necessary to support legitimate business operations, satisfy tax and legal obligations, and resolve any disputes.
8. Your Rights & Choices (CCPA / CPRA & State Regulations)
Depending on your state of residence, you may have specific rights regarding your personal data:
- Right to Know & Access: You may request disclosure of the specific pieces of personal information collected about you.
- Right to Deletion: You may request that we delete personal information collected from you, subject to legal exceptions.
- Right to Opt-Out: You may opt out of promotional communications at any time by following the unsubscribe instructions or contacting our support team.
To exercise any of these rights, contact us at privacy@houseprosnow.com.
9. Children’s Privacy
House Pros Now is intended strictly for homeowners and adult consumers over the age of 18 seeking home improvement services. We do not knowingly collect or solicit personal data from children under the age of 13.
10. Contact Information
If you have questions, feedback, or requests concerning this Privacy Policy or our data handling practices, please contact us: